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Introduction to Amadeus

Statement of AchievementPlease enquire for prices and more information
Course Duration: 40 Hours
DeliveryOnline
Course REF: OTT04

Introduction to Amadeus Outline

Are you an aspiring travel agent?

This course provides you with a full introduction to the entire Amadeus system, teaching you a range of core skills to start your career in the travel industry.

 

Amadeus was formed in 1987 by an alliance between Air France, Lufthansa, Iberia Airlines and Scandinavian Airlines System. Today, it is the leader in terms of number of bookings worldwide with around 35% of the global market.  Amadeus is very strong in Europe & Asia, weak in the Americas.  Airlines that use Amadeus include Air France, Iberia, Lufthansa, SAS with other companies such as Expedia, Opodo, Ian Allen, Eden Travel and Flightline also using this GDS.


Most travel companies are computerised and use a GDS (Global Distribution System) to book flights, hotels and car hire. Learning a GDS has many benefits, it could mean the difference to you securing your ideal travel job!


It is perfect for a beginner as it gives you 40 hours of training time covering airline reservations, automated fares & ticketing, car hire and hotel reservations.  This course is run online using a Amadeus simulator so you can use the software as you learn.

 

This is a self study course


Lesson Structure

This course has 25 lessons, 5 self assessed quizzes, 1 final marked exam

Structure:

Lesson 1 - Introduction, signing in and out, encode and decode
Lesson 2 - Displaying a PNR
Lesson 3 - Timetables, availability, access types
Lesson 4 - Return availability, availability change entries
Lesson 5 - Building a PNR
Lesson 6 - Practice building a PNR
Lesson 7 - Mailing address, billing address, e-mail, frequent flyer
Lesson 8 - General remark, OSI elements, SSR elements
Lesson 9 - Cancelling and changing PNR elements
Lesson 10 - Advance seating requests
Lesson 11 - Seat maps and booking specific seats
Lesson 12 - Amadeus Cars I
Lesson 13 - Amadeus Cars II
Lesson 14 - Amadeus Hotels I
Lesson 15 - Amadeus Hotels II
Lesson 16 - Fare displays
Lesson 17 - Pricing itineraries
Lesson 18 - Issuing tickets
Lesson 19 - Queues
Lesson 20 - Queue Tasks
Lesson 21 - Calculator and currency functions, minimum connect times
Lesson 22 - Help system and AIS
Lesson 23 - Timatic
Lesson 24 - Timatic Web
Lesson 25 - Issuing EMDs

Introduction to Amadeus

Statement of AchievementPlease enquire for prices and more information
Course Duration: 40 Hours
DeliveryOnline
Course REF: OTT04